Frankfurt Airport
Access and opening times
First and Business Class passengers as well as status customers and United Airlines Global Services Card members can enjoy the use of this lounge daily from 05.00 – 13.00 hours (last admission 12.30 hours), provided that they have arrived in Frankfurt on certain flights.
Information about lounge access
Location and facilities
The Welcome Lounge is located immediately behind Baggage Reclaim in Arrivals Area B and is spread over two floors. On the upper floor a cosy bistro area, a substantial and varied breakfast buffet, comfortable armchairs, a quiet room, a smokers’ room, work areas, lavatories and two shower rooms ensure passengers can relax after their flight. On the ground floor, which is easily reached by lift or stairs, there are 26 modern shower rooms to facilitate a refreshing start to the day. A concierge at the shower area reception desk takes care of any specific customer requests. The showers are allocated at the lounge reception desk.
For First Class passengers, HON Circle Members and Senators there is an exclusive ironing service available in the Welcome Lounge. Any passenger who would like to have their shirt or blouse ironed simply needs to hang it on the coat hanger in the locker above the wash basin before taking a shower and it will be returned promptly, freshly pressed.
